xxx had a good week.
room clean, clothes hung up, just fixed the shirt collars in hangers and organized the clothes.
Put all the towels, wash clothes in the bathroom.
took inventory of personal care items to bring next week.
xxx seemed to be feeling well.
no real drama this week.
xxx asleep in chair for entire visit.
tidied room and check supplies.
everything needs to be provided except:
toilet paper, so this will add to your monthly costs.
Tip:
Get your own towels and pillows and pillow cases.
They do not have enough for everyone.
Iron on name and room number.
Here is the where I buy labels. Cheaper than they charge at Revera, they will do it for you for $1.oo per item.
order 200. I ordered 100 and need to purchase more now as after 6-8 months they do fall off.
good visit with xxx.
a bit more tired this week.
laundry all put away and room quite tidy.
the support team on the unit very talkative today, giving me updates on xxx last 2-3 weeks mood and behaviour.
I want to reiterate that my concerns about this facility are the leadership that guide the front line workers.
the care is ok to good, more ok than good and I think currently the care is a bit better as there are several rooms empty on the floor xxx is on.
It is interesting with what I believe is a substantial profit margin of Revera, the facility asks residents to contribute to the bonuses for the front line staff.
I am sure that if Revera Leaside gave 1% of their profits back to the front line staff this would be incentive to keep high standards. From what I understand leadership gets substantial bonuses, but for the holidays for the front line staff they expect residents and family members to foot this bill.
If they just took 50-100 dollars from each residents annual payment and shared with the front line…would that be too much to ask? Instead they are asking us to give back.
Interesting concept to have.
Recently there was a charge on xxx account for 25.00 for blood work.
No one informed me of the need for xxx to have bloods drawn.
No one got my consent. Funny they called me to get my consent to administer flu shot, but when an intervention that is being charged to residents account is needed no call.
I have no idea why blood needed to be drawn.
I have no idea of the results and whether they actually review the results.
I do not and you should not trust the health care in the facility it is severely lacking.
In the past year xxx had an imaging test, several months later I asked to see the results…they never even received the results! When I pointed this out to the health care team, they basically looked at me blankly.
So it will be unknown to me the reason for the blood work and I have made a conscious decision not following up on this,
Because most likely I will get some half baked, half ass’d response if any at all.
xxx just has to pay for something that was unnecessary from my opinion.
Completely pissed off at this Revera’s communication style.
But I am stuck… and always will be.
trying to give some positives first:
What i found as i tidied up xxx bed putting clean pillowcase on was
So weekly I do check to make sure the bed is secure and rails and breaks are on equipment.
Had some time to chat with xxx
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